Privacy Policy
Your privacy is important to us. It is Arena Provisions’ policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://arenaprovisions.com, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies.
After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of 23 January 2024. It was last updated on 22 September 2026.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
- “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
- “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics 4 and Google Tag Manager, to understand how visitors use the site, for example which pages are viewed and whether our phone number, email address or contact form are used. This information is reported to us in aggregate and is not used to identify you by name.
You can accept or decline non-essential cookies using the cookie banner shown when you first visit the site. Google’s use of this data is described in Google’s Privacy Policy.
Security of Your Personal Information
We protect the personal information we collect and hold using commercially acceptable means. These measures aim to prevent loss and theft. They also guard against unauthorized access, disclosure, copying, use or modification.
We will do our best to protect the personal information you provide to us. However, no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.
For example, you may give us your email address when you contact us about a specific enquiry. We may keep it while your enquiry is open. We may also keep it in our records so we can handle similar enquiries in future.
If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, we may need to keep some personal information for longer. This can be to meet a legal, accounting or reporting obligation. It can also be for archiving in the public interest, or for scientific, historical research or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.
Your Rights and Controlling Your Personal Information
Your choice
By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy.
You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access
You may request details of the personal information that we hold about you.
Correction
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination
We will not discriminate against you for exercising any of your rights over your personal information.
Sometimes your personal information is needed to provide a particular service or offer, such as user support. Apart from those cases, we will not deny you goods or services because you exercised your rights. We will not charge you different prices or rates, including through discounts, other benefits or penalties. We will not give you a different level or quality of goods or services.
Notification of data breaches
We will comply with laws applicable to us in respect of any data breach.
Complaints
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach.
We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe
To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us.
You acknowledge that such transfers may occur. Any party that acquires us may continue to use your personal information according to this policy, to the extent permitted by applicable law. They will be required to adopt this policy, because it is the basis for any ownership or use rights we have over that information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Arena Provisions
arenaprovisions@arenaprovisions.com
For any questions or concerns regarding our privacy practices or to address specific privacy-related issues, please feel free to reach out to us directly. For further assistance, you can Contact Arena Provisions Jacksonville inquiries to ensure your needs are promptly addressed. We are committed to maintaining the confidentiality and security of your personal information.